Forbes Travel Guide (“FTG”), the only global rating system for luxury hotels, restaurants, spas and ocean cruises, today announced its 2024 Star Awards. Atlantis The Royal earned a Five-Star award within its first year of opening, and Atlantis, The Palm earned a Forbes Travel Guide Four-Star award for the third consecutive year.
Forbes Travel Guide is the only global rating system for luxury hotels, restaurants and spas and created the concept of Five-Star Ratings in 1958. The company’s anonymous professional inspectors visit thousands of hotels around the world, staying at least two nights and paying their own way. They seek experiences that are enlightening, elevating and enriching and score their assessments based on 900 objective standards, with an emphasis on exceptional service, to help discerning travellers select the world’s best luxury experiences. The only way to achieve a Star Rating is to earn it through this independent inspection process.
Atlantis Dubai remains focused on creating and cultivating a passionate and dedicated workforce who are committed to creating exceptional experiences for guests. With an unwavering commitment to excellence, both properties have consistently demonstrated outstanding service, world-class amenities, and unparalleled hospitality. The Five-Star award earned in Atlantis The Royal’s first year of opening reaffirms its position in the global hospitality industry as the world’s most ultra-luxury experiential resort, whilst the Four-Star award earned by Atlantis, The Palm reflects a high-level performance, which resulted in the most successful year in its history – achieving a record EBITDA in 2023.
“Earning a five-star rating for Atlantis The Royal within the first year of opening and a four-star rating for Atlantis, The Palm for the third consecutive year reflects our enduring commitment to providing category-defining products and exceptional experiences to all who walk through the doors of our resorts,” said Timothy Kelly, President of Atlantis. “It has been a phenomenal year for awards for Atlantis, from Michelin stars to our recognition in the World’s 50 Best Hotels and Restaurants list, so to begin 2024 with both of our Dubai properties featured in the Forbes Travel Guide is an honour, and truly a great start to what we hope will be another record-breaking year for Atlantis”.
“A Forbes Travel Guide Five-Star hotel award is a rare achievement. It’s earned only by the very best hotels in the world whose staff delivers a consistently high level of genuine service that makes everyone feel welcomed,” said Amanda Frasier, President of Ratings for Forbes Travel Guide.
“The level of care and dedication to the guest experience is unsurpassed. It is, however, exceedingly rare to operate at this level within the first year of opening a brand-new property and achieve such recognition. Forbes Travel Guide congratulates the staff and leadership of Atlantis The Royal for this tremendous achievement and continuing to raise the bar to meet the growing tourism demand in the region.”
