According to the aviation regulator DGCA, Go First has halted ticket sales till May 15 and is attempting to refund or reschedule existing orders for future dates.
The airline abruptly chose to stop flights for three days starting on May 3, and the Directorate General of Civil Aviation (DGCA) served the airline with a show reason notice.
“Go First has intimated that they have suspended the sale of their flights till 15 May 2023 and are working to refund or reschedule for future dates, the passengers already booked to fly with them,” the regulator said in a statement.
After reviewing Go First’s reply, the watchdog has made a decision “under the prevailing regulations directing them to process the refunds to passengers as per the timelines specifically stipulated in the relevant regulation.”
In addition, the regulator stated that it is dedicated to minimising passenger annoyance in light of Go First’s unexpected decision to halt scheduled operations without prior notice.
Go First announced separately that it has cancelled all flights through May 9 owing to operational issues.
We regret to tell you that Go First flights scheduled to depart till May 9, 2023, have been cancelled for operational reasons. Soon, a complete refund will be processed to the original payment method, the airline announced in a website update.
