Etihad Airways, the national carrier of the UAE, has made a significant move for the Indian traveller by becoming the first foreign airline to launch a Hindi-language website. This initiative underscores Etihad’s dedication to enhancing the travel experience for its Indian guests.
The new Hindi website, available at link, offers a comprehensive range of services including flight bookings, check-in procedures, and customer support, all in Hindi. This development is set to simplify travel planning for Hindi-speaking passengers and further bolster Etihad’s presence in the Indian market. The goal is to provide a seamless, user-friendly experience, allowing travellers to plan, book, and manage their flights more conveniently.
Akhil Anumolu, Senior Vice President e-Com., Digital, Marketing & Loyalty, Etihad Airways, stated, “Etihad understands its role as a global airline and is committed to culturally connecting with our valued passengers. We take pride in serving 11 Indian cities, and this initiative reflects our dedication to meeting the needs of our Indian customers. By offering our services in Hindi, we aim to create a more inclusive and accessible experience, ensuring that our customers can access all necessary information in their preferred language.
“As we approach Etihad’s 20th anniversary since launching flights to India, we look forward to announcing a number of exciting new partnerships and initiatives for the region – the second half of 2024 is set to be a big one for Etihad in India.”
Using the Hindi website travellers can easily navigate for seamless access to Etihad’s expanding network and frequent connections through Abu Dhabi’s global links. The innovation reinforces the airline’s dedication to the Indian market, with 176 weekly flights to 11 Indian cities, connecting Indian passengers to more than 70 destinations worldwide. Recently, the airline expanded its reach with the launch of three new routes to India including- Kozhikode, Thiruvananthapuram, and the most recent Jaipur.
